1 Jan, 2018 → by ClaimboUser651638
defective chip repair
2
Not impressed. I know that with every time they fill a chip there is a chance of it spreading, but this is ridiculous. I brought my car in to get two little chips fixed and they found another one that was also small. They’d fixed two of them with no problems, when the tech walked through and said 10 more minutes and the last one will be fixed. After 20 minutes I looked in and there were 4 techs standing around my car. Not a good sign. They finally brought me back and I saw that the last chip had grown from the size of a pin hole to a crack bigger than a dollar bill. He told me that they weren't going to be billing my insurance because they had made it worse. He sent me to speedy glass because they could fix it. I get to speedy glass and they don't want the new guy to even try it, so they in turn sent me to Novus auto glass. Talk about a 3 ring circus. How can a glass place not have the right tools and equipment to fix the problem they created? I will never go to them again. I will probably need a new windshield before this fall. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />