1 Jan, 2018 → by ClaimboUser180000
Deceptive Offers

3

I joined Napster after looking at a 7-day trial membership offer claiming I would only be charged $5 / month only after the 7 days. Within a couple days my account charged over $60.00 for an entire year's membership. When I finally found a customer service phone number on their website and waited for over 20 minutes to speak to a person they told me I had authorized the payment and would not refund the fees. Every time I downloaded a supposedly free trial membership song their were no less than 4 windows before downloading the song; their must have been some authorization window, right? At best the site is vague or ambiguous, but I think it's deliberate. Anyone want to start a class-action? Jason Walker [protected]@yahoo.com
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Napster / Rhapsody International you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.