In October 2016 I signed onto Roomster to look for an apartment for my daughter. Here are the following complaints: 1) HAD to sign on through facebook, so now has lots of personal information about me 2) Couldn't see any responses regarding apartments without getting a subscription, even though they claim basic membership for free. Got a 3 day trial. 3) After the trial, I got a one month subscription so I could see the responses. 4) Some of the apartments I do not believe are real. No one would get back to me on them. Think they were "bait" to get me to sign up. 5) Canceled my account (at least thought I did) 5) I noticed I got charged $45.95 without my consent. CANNOT log in anymore to try to cancel. Shows my profile picture, but none of the buttons work. Cannot go into settings, cannot go into "support". No phone number for contact. 6) Found a phone number elsewhere, but was only a recording telling me to go back to the site to account settings or support, which do not work. 7) NO WAY to reach ANYONE. But still getting charged!! On December 12th, the website Roomster charged me with $45, 95 without my consent. I have recently decided to try Roomster's service through the 3 days subscription, but today I discovered that they charged me for a full year without my consent at all. I am living in France, and under European Law for the protection of consumer, this behavior is prohibited, you cannot make a tacit agreement for such a subscription...