8 Dec, 2020 → by ClaimboUser727915
DECEPTIVE AND UNFAIR PRACTICES

1

FIRST OF ALL I AM A 3RD TIME NISSAN OWNER. ON THIS PAST SATURDAY I PURCHASED A 2021 NISSAN ALTIMA, NOT BEING OFFERED A TEST DRIVE OF THE VEHICLE. (I SHOULD HAVE REQUESTED) MY FAULT. IN FINANCE I REQUESTED GAP INSURANCE, I WAS THEN GIVEN A TABLET WITH 5 DIFFERENT OPTIONS. I WAS DECEPTIVELY TOLD IN ORDER TO GET THE GAP I HAD TO PURCHASE THE PREFFERED PACKAGE THAT INCLUDED THE GAP, THAT PACKAGE INCLUDED THE SCHEDULED MAINTENENCE, UNKNOWN TO ME IT ALSO INCLUDED AN EXTENDED WARRANTY. I ASK THE FINANCE MANAGER A SECOND TIME, DO I HAVE TO GET THIS PACKAGE IN ORDER TO GET THE GAP INSURANCE AGAIN HE TOLD ME YES. IT WAS NOT UNTIL I ATTEMPTED TO BRING THE VEHICLE BACK TO THE DEALERSHIP AND BACK OUT OF THE VEHICLE, THAT I WAS TOLD I HAD PURCHASED AN EXTENDED WARRANTY THAT I DID NOT NEED OR WANT. THEY DID NOTHING TO MAKE ME A SATISFIED CUSTOMER, SAID THE DEAL WAS DONE AND IT WAS NOW MY VEHICLE. THEY TOLD ME TO CANCEL THE SERVICE CONTRACT ONCE I RECEIVED THE PAPERWORK. THIS $4803 SERVICE WARRANTY DID IMPACT MY PAYMENT OF $600.19 FOR ME WITH A 750 FICO SCORE, ON A ALTIMA. I WAS NOT ALLOWED TO EVEN VIEW WHAT I WAS SIGNING, JUST TOLD SIGN HERE SIGN HERE. WORST CAR BUYING EXPERIENCE I HAVE EVER HAD.LET ME SAY IF I HAD TEST DROVE THE VEHICLE, I WOULD NOT HAVE PURCHASED THIS VEHICLE. MY 2009 MAXIMA, DRIVES AND RIDES BETTER THAN THIS 2021 ALTIMA. I WOULD NEVER PURCHASE ANOTHER VEHICLE FROM HERE AND ADVISE OTHERS TO DO LIKEWISE. WATCH WHAT THEY ARE DOING ADDING NOW NITROGEN TO THE TIRES THAT YOU HAVE TO TAKE BACK TO THE DEALERSHIP AT A COST OF $355.00, WHEEL LOCKS AT $295.00, WHEN I PURCHASED FROM THEM FOR $45.00 FOR MY MAXIMA, WINDOW TINT ADDED AT $345.00, THAT CAN BE DONE FOR $150.00. THEY ARE A RIP OFF PLAIN AND SIMPLE. DO NOT BUY FROM THIS DEALERSHIP PERIOD.ALSO ON A BRAND NEW VEHICLE THE HOOD HAD A 2 INCH GAP ON THE PASSENGER SIDE THAT I HAD TO LEAVE THERE FOR AN ADJUSTMENT
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