HI, I issued new account and for emergency i traveled to Egypt.i ask the assistant account manager called Yvonnee to delivered the debt card to Egypt and she's informed me that's not applicable.i asked her to send it to some one in UAE, she's approved and asked for contact to send him authorized letter. After 14 days of phone and mails communication and many one reply me on her mobile number.she let someone reply my calls and informed me that's not applicable. i got unprofessional communication from NBD emirates assistant and also didn't get the expected service from your side i need solution for this problem as i will be in egypt for more than 3 weeks and i need to access my account . Regards, Edrees Hassan