1 Jan, 2018 → by ClaimboUser277445
deals beyond meals

2

On October 10 I ordered 3 Fragrance.net certificates to meet their minimum. However when I tried to redeem on Fragrance I got an error stating the cert # was invalid. I called Restaurant.com who told me the certs were valid & that I should call Fragrance.net. They suggested that I redeem on Restaurant.com & that I would be given a cert # that I could use on Fragrance. However that didn't work out & so I had to call Restaurant to retrieve my cert to show as unused. I have called & emailed many times but to no avail. I even sent images of the issue to Restaurant. Today is Dec 4th & the issue still remains unsolved. Both companies have Terrible customer service & no follow through. Restaurant.com should not sell a service that they cannot offer. This is practically fraud. I would not recommend anyone purchasing any certificates from Restaurant.com.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Restaurant.com you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.