Vehicle Entered wash with a painted front bumper on a 2019 brand new vehicle. The vehicle exited missing an over 1 inch "chunk" of missing paint. Derek Zeller who is their claims "specialist" denied and wrong doing then proceeded to insult me by saying their wands could not have done this damage because you can stick your hand in front of it and it wont hurt. Anyone who has used a pressure washer know it hurts like *** Also, if there pressure is so weak Derek, then how does it remove the dirt from the automobile? User's recommendation: Visit a competitor that respects and wants continued business.