Purchased a wash basin(DE-8049-Glass Basin, Code [protected]) on 02.11.2009.<br /> After ionstallation, the article was found damaged/deffective. The complaint was lodged over Telephone to Mr Bijay at Mble no.[protected]. Next a fitter was sent for inspection, He submitted his report confirming the deffect as conveyed by Mr. Bijay. He assured for replacement depending on the availability, but it was requested that the design feature of the Basin itself is considered to be faulty, the replacement with a same designed article will invite repeated complaints making unnecessary hassle and anoyance for both saler and consummer, hence to REPLACE with a basin of OTHER MODEL.<br /> It is requested for a satisfactory redressal.