I have been a long time Les Schwab customer and recently decided to give Big O a shot due to the fact that Les Schwab has a very limited choice in the A/T selection. I visited the store located in Issaquah Washington. I found a set of Yokohama Geolanders P265 70 16 that I liked very much, I purchased the set and had them installed yesterday March 10th after I finished work, I work at the local Darigold plant across the street from them. They promptly installed the tires and I paid my 764.00 bill, it was pouring rain, like we always have here in Seattle so I jumped in the truck and left. On my way home I noticed that the truck was pulling to the right very hard, I have a 2005 Nissan Frontier Pick-up with about 59000 miles on it, never had an issue with this, shortly after I left the tire air pressure light came on, when I got home I pulled the truck into the garage and checked the air pressure, the front passenger side tire had 25 psi, while the other 3 had 40 to 42, ( recommended psi is 35 ), adding to my shock while airing up the front tire was seeing that all four aluminum rims had deep scratchs all away around the rims in a perfect circle in the same place around the rim. I went back this morning and spoke to the manager Jamie Ingle, he assured me they would take care of it, it was no big deal and that he had seen worse? ( That sure made me feel better ) I picked the truck up after work today at 3pm, they had buffed the wheels and got rid of 90% of the scratches, but you can still see some of it, some of the coating on the wheels came off. They seemed very pleased with the results when I picked it up and actually showed me the tire machine that had a worn plastic piece that had dug into the wheel. (That also made me feel much better about my trashed wheels) Anyway, moral of my story, I love the way the tires handle and ride, it's like a new truck, too bad the quality of the workmanship that goes into installation doesn't match the quality of your product, I'm highly dissapointed to say the least. I'm wondering if I have to buy the tires and take them to Les Schawb to have them mounted in the future, and even more so, what would have happened had I sent my wife in to have the install, she would have driven for days until the tire failed or caused an accident. I'm Very, very displeased with the outcome of this but will make due with it. It's too bad in the long run, two of my co-workers really like the tires, Sorry to say I have reservations about recommending this store and I have to look at the damage every time I wash my truck, I thought about having the wheels replaced, I called Nissan today, 300.00 a piece, no thank you.