They switched my service from one phone to another and screwed everything up my voicemail, email, gmail, wifi & bluetooth. I'am having to go back thru every app & either recover or rework it. Still have only fixed email & gmail. When trying to get them to help I had to completely explain what they screwed up, then I would get transfered 3 or 4 times and have to go explain it over each time, then I would get disconnected. that's one company that needs to go bankrupt.... This is the worse cell company there could be. I don't think this company could be more screwed up if they work at it. Just seems to come natural to them