20 Jan, 2020 → by ClaimboUser881079
customer support ignorance
1
I see that there is going to be a huge increase in my bill come February. No one can tell me why or if it is legal. So much for the big tax break that was given to large corps. Where DO THE savings pass. Why are you not notified ahead of time. They just insert a preprinted piece of paper into the bill with no explanation not even showing you what you new bill would be.This is aboslutely ridiculous and you can no longer get any support in the continental US. Everything is outsourced and the representative you speak with does not have the U.S. cultural integrity and compassion to respond. Everthing is scripted like talking to a piece of cardboard with no substance behind them.