Originally signed contract for kitchen flooring installation on 3/4/21, provided down payment by credit card and arranged for installation on 4/20/21. Installer arrived and said he could not install sheet vinyl as there was no way to remove refrig and stove out of work area. Salesperson returned on 4/23 and we selected vinyl plank flooring. Another installer arrived on 4/28, took up a small corner and said we should have flooring tested for suspected asbestos and he could not install. We decided not to proceed based on potential huge costs if asbestos was present. Spoke with customer service 3 times and wrote 2 emails. Customer service gives a run around and says expect response in 1-2 days. Have had no response. There appears to be no way to contact cancellation dept or complaint dept to resolve return of deposit.