18 Apr, 2019 → by ClaimboUser748560
customer service or fraud
2
Jose from tracfone calls my phone asking for my information, name, cell number, ext. I asked why. Jose said I had a complaint about my service which I do. But I explain I don't have tracfone and ask for a manager. Jose continues to ask for my information after I explain this is fraud. Jose transfers me to what he says is corporate office in Miami but it's Richard in the same call center who again tries to get my information again after they called me, my phone. Richard said he was transferring me to the CEO of tracfone then hung up on me. These are Fraudulent calls.. Jose called on 4/18/19 at 1:01pm from [protected] both Jose and Richard were very rude.