The customer service and transparency from this company is dire. They simply do not care and have no interest in putting right their mistakes. My Kaspersky product was stopped after six months for no reason and without warning leaving my families and I exposed to viruses and malware. When I realised and queried it they intimated that my copy was fake and demanded I send scans my receipt and packaging. By sheer fluke I still had them and scanned them over. They then told me that I should buy from a reputable company, I purchased from Curry’s, PC world, I don’t know how much more reputable you can get. They then said it was an admin mistake by curry’s. They then reinstated the covet and gave me a code for the month I had missed out. I have demanded an apology and explanation which they have not given, and they keep fobbing me off when I try to get to the bottom of it, after several mails I got the name of the person I was in correspondence with who had hidden behind the sign off “Kaspersky” despite several requests as to who I was dealing with. I was told they have no complaints dept and wasn’t entitled to an explaination. Had I not still had my receipt and packaging I would have been deprived of the cover. This company are woefully insincere and corrupt. They hold customers to ransom and take no ownership, responsibility or blame for their utterly poor service and they don’t give damn. DO NOT DEAL WITH THIS COMPANY, THEY ARE TOTALLY DISHONEST COWBOYS