I wish I had read more reviews prior to ordering my furniture from this company...........TOTAL DISAPPOINTMENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Coleman Furniture appears to have good furniture and I am sure that it is but when they say customer satisfaction is their top priority, that is a complete LIE. I ordered a full over full bunk bed with trundle for my children in November and I have yet to receive this furniture. The company in which was supposed to deliver the furniture was extremely incompetent and appeared not to know what they were doing. They lied and said they attempted to deliver my furniture and that was not true because I was at home all day waiting for them to come. Then after talking with Cierra, Customer Service person, this was not customer friendly as she talked aggressively with me but to my surprise we agreed to get the furniture redelivered at no cost to me. Well the 2nd attempt to deliver the furniture was still a totally disaster. The driver came to my home with the furniture but did not have tools to assemble the furniture then they did not have all of the pieces for the trundle bed and a part of the furniture was damage. Again after talking with Cierra and then her supervisor, Lori, came to no surprise that CUSTOMER SERVICES SUCKS!!!!!!!!!!!!!!!!!!!!! For a company to say that total customer service satisfaction is their top priority, again total LIE. They wanted me to again allow them a 3rd time to make my order correct and I refused. They then want to charge me for shipping and restocking fee. Again wrong on all levels because this was not my fault that your delivery company is incompetent and the furniture that was shipping to me was damaged and missing parts. Yes I think I could have allowed them another chance but as I mentioned to them, how many times should I give them to fix a problem when I was only given one chance to pay my money. I will never do business with Coleman Furniture and I will shout to the world, to my friends and family, social media and everywhere to let them know the same. GARBAGE on all levels, CUSTOMER SERVICE SUCKS on all levels as well.