I bought a jeep compass in January of 2019 at the dodge dealership in NRH Texas. I have since called in more than a handful of times and have been sent to voicemails or just plain hung up on. I have left voicemails at numerous mail boxes and have never recieved a call back. Today may 16th 2019 after going through the same thing I asked for a store manager, I was hung up on transferred to no avail, and then a sales associate who told me her name was kassandra with a K, also with the worst tone of voice told me I was making her job "more difficult" because I chose to call back numerous times. While in reality I had been hung up on numerous times. After she hung up on me, I called back again she answered and asked me to come down there and meet her face to face?? I guess she wants to beat me up. The reason I am calling is because I want to understand the extra warranty and add ons I purchased in the financing office and have never been able to do so. This is outrageous that I have had to go to such lengths to do this. My phone number is [protected] and I would like to speak with someone about any part of this. Thank you.