1 Jan, 2018 → by ClaimboUser724109
customer service experience – rudeness to customers at dolphin mall miami fl

1

First I couldn't find anyone to assure me the purse I was about to buy was in fact at that price, I had to get in line for it, when in line, the cashier a very nice young gentleman told me he could help me with giving me the price but couldn't charge me if I was going to pay in cash, I made sure of the price and he transferred me to another cashier who could accept cash (Mr. Ray). Mr. Ray at the register never saw my face when helping me on my purchase, in fact he was going to charge me more than what I was supposed to, when I asked him to recheck the price as it was displayed with a percent of discount, he got a little bit upset and went to ask someone else, while doing that he hit the purse I was about to buy against a female associate, after that, he told me the correct price so I paid, while doing this he started to rub his bottom backside against the same female associate who was passing by there. I was accompanied by my husband and my daughter of six years old, whom I am not at all interested on taking her with me to buy something in a decent store and for her to experience that kind of scenarios. When I asked the cashier where could I find his name or employee so I could leave a feedback, he started to look for it on the receipt, receipt he never gave me on the hand and put it directly on the bag, he couldnt find the answer to tell me how can I leave a feedback about him, so I asked him for his name, he replied "Ray". He also asked me if I wanted to talk to his manager, I said no and he said then why do you need my name/, I said again to leave a feedback about his customer service and he replied: "Oh ok, thank you for your attitude!"
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Calvin Klein you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.