6 Jan, 2014 → by ClaimboUser683966
Customer Service Doesn’t Exist at 9flats.com

None of their customer service numbers work. If you have an emergency you can't reach them, If you have a problem and you send them an email, it takes days for them to email you back. They're a really sketchy organization. They opt you into programs and when you complain, they eventually email you back and tell you that you did it, not them. No matter whether or not you have the facts and can send them the original email that shows you didn't do anything--they still state that you did. They don't care about their reputation. AT ALL. Awful company NIGHTMARE
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