12 Apr, 2022 → by Crockett
Customer service complaint

Recently, after much deliberation in March, I signed up and placed an order. But then I thought again and decided to cancel the order. It was the next day. I haven't got an email yet that my order has shipped, so I canceled my order on my account. However, later I received an email that the box had been shipped. I called support and asked to stop the delivery, they answered positively. It's been two days and the shipping label was still active, I called and it was running in circles, all the same repetitive words… Money was withdrown, I spend hours to cancel the order and nothing happend I recieved the box and I have to ship it back. Customer service is useless, when I call, they answer me in the same scenario, they wont help you.

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Customer service is a waste of time, you need to improve your interaction with customers and try to fulfil their requests.
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