We are a non- profit business who spends $1000's of dollars with Office Depot. We have 9 accounts all with separate tax ID's. We were told we were caught up on all accounts, then all of our accounts were put on HOLD, we inquired about it when we were unable to process orders and were told that we did have past due invoices on 2 accounts after all, frustrated after we were told our accounts were in good standing, we immediately sent payments for all past due invoices that were sent to us at that time. We were told to scan the checks to them and this will release our accounts. Then that never happened. We were then told...oh no we have to have the checks in hand. We had already mailed the checks, it took them 2 weeks to process the checks and our accounts remained on hold, numerous emails, calls to numerous people have gotten us nowhere. Each person tells us something different. We have been told that our checks never cleared yet when we provided the cleared check info that story changed quickly. Then we were told they cleared but we still owed $67.00 and were then sent to another dept. That dept said that we did not owe $67.00 but we had a credit for that amount. I asked why are all of our accounts on hold when you owe us money? For over 3 weeks now we have gone back and forth and been told different stories by different employees. We are beyond frustrated with Office Depot because this is beyond ridiculous for a large company to be so unorganized and game playing. I do not recommend Office Depot.