3 Aug, 2019 → by ClaimboUser911036
Customer service and misinformation

1

Dear Team Name Akhtar Abrar Khan Student ID 5100999 I was having today's scheduled for Parking classes from 10.30 am to 12.30 pm in AL quoz location As I stay in Burdubai I arranged transportation from fahidi to AL quoz for 9.10 am But I cannot get through driver in morning named jawad due to which I missed my class today This is the second instance the same has occurred and reported as a complaint to Transportation supervisor and same driver jawad has ditched me saying that I don't have my name in schedule for theory test day and I paid 53 AED for Cab and arrived at location for test This time I cannot get through him on call Kindly need your support against the driver attitude and negligence and also arrange my parking class missed today for 2 hours in another day Dear Team If there is any emergency related to shift at work there is no consumer money security and I have to pay two times one for absent and one for rebooking I don't have money to pay I have faced lots of issues from drivers pick and drop to instructor allocation and till now around 10000 spent in license At the time of opening file yasir from shindagha branch told me around 5000 will be overall expense and smooth process and service with flexibility in changing classes I have faced lots of misinformation also highlighted from al Quoz branch and shindagha branch If you cannot book the class kindly tell me the next process to close the file and I will take ahead from there Regards Akhtar [protected]
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