customer's right to receive his own financial records

/ 23 reviews

1 Jan, 2018 → by ClaimboUser536605

customer’s right to receive his own financial records

*SOLVED

Hello, I believe ING (Netherlands) has neglected my basic rights as a regular client. I hold an account for 2 years, and for the last month I have kept my balance high and steady so I could pay for my PhD in London. Now the UK immigration office asks me for an official record of all my bank transactions for the last 28 days as financial evidence for my VISA application. But the ING refuses to provide me this official record - even though it is true I have a regular account. What can I do?

Banks, Finance Companies

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