4 Aug, 2020 → by ClaimboUser474348
Customer Care Stinks
4
For the last 5 months I've been having problems with Ackerman. I'm enrolled in their auto payment and since February' 2020 I've been getting unpaid invoices and emails saying my account is past due. It's very hard getting a live person in Customer Care all you get are recordings to send emails or numbers that no one answered. I decided to call their Sales Department and the representative who answered was very helpful and apologetic for my frustration. I finally got my issue resolved. Thank Godstyle=" User's recommendation: Please call sales department because their department isn't bombarded with calls.