Kaput - our $3600 custom wine fridge to store our wine in our garage just went out without warning while we were on vacation. Four years old. No warning. All of our wine that we had been aging is cooked. Yes i guess we could have bought the alert system but when you are out of town, what does that do? A 4 year old frig of any kind should not just break. Horrible service from Vino temp, no follow up. They will replace the parts that may be broken but we have to pay for service - cost is almost $500. Even when our 30 year old frig stopped working, it kept the contents cool. This company is a joke.