I am a caregiver for a woman recovering from a Bone Marrow transplant. She requested information about CTU and soon Terri Fox from CT called her. Terri insisted my patient needed to apply and send the $50.00 application fee before she could get the information. Terri assured her the money was refundable. My patient informed Terri completely about her condition and told Terri she wasn't sure if she was ready to actually try an on-line school yet, just wanted info. Terri kept pressuring her to apply and again said the money would be refunded to her if she decided not to take any courses. My patient filed the $50.00 application fee. She called Terri a few days later and told her she did not want to take classes at this time and asked for her $50.00 fee back. Terri said since it was past the 3 day period she couldn't get her money back. I attempted to call Terri at the phone number( my patient had called her on before ) today to discuss this situation and a male answered her direct line and said I had the wrong number. Either Terri has changed her number or she has her husband or boyfriend covering for her. To tkae advantage of a recovering cancer patient and lie about getting her money back is dispicable. I will be taking further action with the BBB and any others that may be of assistance. The Rocky Mountain Cancer Center has been made aware of this situation and they are very concerned about a college that would take advantage of a cancer patiient. They have indicated they get involved if we do not get a satisfactory result from CTU. All my patient wants is her $50.00 refunded and no further contact from this college. Thank you for your time and attention in reading this complaint.