When you have a complain about how you were treated by the dealership and their con artistry they refer you to the advocacy group so that your complain would be professionally!!! Handled. Do not even try contacting this herd of low life liars. They will give you a run around and drag their feet on and on until you give up dealing with them. They have been professionally trained by Costco to staff the Advocacy Group. Good luck trying to resolve your issue.