Hi. I've noticed that many people are experiencing problems with Loancare. Many concerning website being down and missing payments. I'm interested in anyone who is filing a classaction lawsuit or already a part of one I can join. My loan was sold to them some years ago. I've never had a 30 day late payment. In October, I tried to make payments several times with no success due website failure and phone lines not working during business hours or either long hold timed., I mail a payment and guess what? Never received. No phone call at all as a courtesy to let me know it wasn't paid. Didn't find out until my credit alert notified me that it's 30 days past due. Very upset. This has ruined my credit. I had a 748 credit score and its dropped 95 points. I called made the payment, explained the situation and even placed on autopay. Was hoping to get resolved with no success