I have been sending emails and calling your hotline requesting for a reversal of charges and Membership Fee. But unfortunately, all I receive are automated emails. I was really shocked when your card was charging me with more than 6K this is far more than what I used using your card. I usually do not get any billing statement from BPI. I really am upset and harassed with this charges and Membership Fee. Because as I remembered it, I was offered to avail of the card and use it with ease. However, with the way I am being handled by your card, I am worried that these charges would be compounded because I am really not anymore interested in using the card. I am arranging to transfer all the remaining dues (that I have only used) to my other bank. Hope someone would attend to this concern and call me. Rudolph Canero Customer No. [protected]