Hello, about two months ago I applied by phone for a nm credit card . The process was fairly quick and response I was approved . I immediately asked for a credit increase since I was only approved for 700$. Once I was transferred to the department that deals with increases, I was told that the rep who approved my application in error added me for 70$ credit limit instead of 700$ and we must first address that issue . The rep said she will call m back that evening. That evening came and gone and I did not get a call back regarding the update . I called in the next day, I was told the account reflected 1000$ in which verified the 70-700$ was adjusted and the increase was approved. I asked how long for the card to be shipped and rep said 7-10 days . 12-14 days still no card in the mail or account info, nothing even validating I had an account excluding the inquiry on my credit report . I called customer service again and was told they will send me out another card and the apologies for the inconvenience, waiting a little longer this time a little over two weeks, I still did not receive another card and I called into customer service again . All during this process I am recovering from Tonsillitis surgery so My voice, my throat, my entire spirit was not up for this back n forth foolishness. Hence why having a card, to place orders from home was not only convenient for me at the time but just overall the best 'make sense" plan for my situation. I was then told to reverify my mailing address and at that time it was discovered that no apartment number was added to my profile . The rep fixed that issue, I received an email verifying the update was made and here it is nearly another two weeks and still no card . I received the bill on today, in which fumed my soul even more . At this point it is clear the address is updated but why I still have not received any card . Although the bill is 0 and there has been no activity, that is a relief however, I still have no card . I am so surprise of this experience, this is Newman Marcus for goodness sakes.