I used discover card to rent a van on 05/25/2018 for 4 days, declined insurance coverage offered by the rental agency based on the information at discover website that discover by provides rental insurance for my card (see attached). On 05/28/2018 while the vehicle was at my possession a small pebble hit and chipped the van's windshield. I called discover card customer service to find out the details about submitting a claim. I was told that the rental insurance is discontinued as of 02/28/2018 and nothing can be done - I spoke to 3 associates including a manager (Susy from Phoenix) - again the same answer. All the associates said that a letter was sent in the mail about the change. I don't remember seeing it. If this benefit is no longer offered why is the website saying that I do have secondary rental coverage? I rely on the website for current information and I made the decision to use discover card at the time assuming that I have coverage - Let me know if anything can be done to cover the expenses. Thanks, Binu Jose