I called to make a payment of over $5000.00 Of course I spoke to one of the people you employ overseas. I explained to her and we went over the payment 4 times. I wanted it paid on the Payment date of June 8th. She took it out May 8th resulting as an overdraft fee and then impacting my credit score. I spoke to a supervisor in the US the and he assured me I would be getting a response shortly. I asked him if this would be forgotten and he said absolutely not we value our customers. Evidently he was full of it. I never received a response and when I called to speak to another US supervisor in credit on June 3rd, she insisted that it was my fault. I not only spent over $30, 000 last year but I am also a platinum member. I am inclined to pay everything off and destroy the cards. WORST CUSTOMER SERVICE Thanks, Adam Karras