12 Sep, 2021 → by ClaimboUser753519
Craftsman Tools

3

Now that Sears no longer exists, just its name on a web site, the Craftsman Tool Warrantee is useless. You might as well purchase tools elsewhere that cost half the price and then purchase replacements when they brake. There are other lifetime warrantee tool brands out there, that you could buy much cheaper. I tried to replace a hatchet and was denied. I was told that it was purchased from Sears and Craftsman will not warrantee it. Where else would a Craftsman tool been purchased, when Sears was still open. Craftsman tools were always overpriced for what you got. They were simply low quality cheap, foreign made, tools with only one redeeming value; you could always walk in to a Sears store and have it replaced, no questions asked. From the Craftsman website: Full Lifetime Warranty If the product fails to perform for any reason, we will replace it. Hammers & Demolition Tools Finishing Tools Hex Key Knives & Multi-tools Nut Drivers Pliers Ratchet & Sockets Screwdrivers Wrenches & Wrench Sets Note: Same warranty for all new CRAFTSMAN models (Model # starting with "CMHT") and older models (Model # starting with "9") No proof of purchase required. Return damaged product to a stocking Retail Partner or contact Customer Care for details.
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