1 Jan, 2018 → by ClaimboUser351465
country sideboard in white with 3 doors and 1 drawer
*SOLVED
1
Order Number: 155933 I ordered their 'Country Sideboard' in white on Monday 02 April 2018. The item arrived chipped on the top and did not assemble correctly despite following the instructions to the letter. We even took it apart and reassembled it, as advised, but the door would still not align properly. I sent photos of the sideboard detailing my complaint but the issue has still not been resolved. Customer services suggested that we had put the furniture together incorrectly which is terrible customer service. It is clearly a manufacturing fault that Furniture in Fashion should take full responsibility for. This item of furniture is not fit for use. I paid £152.96 GBP for it, and as such, would expect the furniture to be in perfect condition and manufactured correctly. This is completely unacceptable. Regards, Heather McCabe [protected]@gmail.com