I had a groupon for one year of facial treatments (up to 8 services to smooth skin). On the groupon it stated microdermabrasion, high frequency & electrode facials. I went in and had my first session with "Lou". All she did was talk the whole time so no relaxing at a SPA! The facial was a plain little facial that I do when I just wash my face. Not too happy with it. She then said I should purchase this great deal and it needs to be purchased today - last day of special. I thought I could use a great skin care product line and she explained a lot about it. I purchased it for $780 and went home and found it well over $130 cheaper on SkinMedica's own site. The reps for SkinMedica did see this so I spoke to Sherrie-then Marilyn and I said I don't trust this spa anymore because I felt cheated. I had to continue to go there for 7 more treatments so I did not want to make it so uncomfortable for all of us when I come in for my already paid for future microdermabrasions. I did speak to the Operations manager at Two Drops of Beauty (Marilyn). She said I could not return the product because it clearly states no returns. It was so hectic at that little area - I didn't get time to read anything so I signed and gave my credit card and was on my way. Marilyn said they could work with me on getting me different services that match up with the cost of the product ($780.00)! I said I don't trust them and I would be contacting my credit card company. I did and am disputing the amount. They thought that was the only way I could get my money back was through my credit card company. I absolutely want people to STAY AWAY from this place...horrible, horrible, horrible!!