Dear All, I faced a problem with Mobinil Egypt as I asked to divert my line to be business line and get another prepaid line but I confirmed that my line does not divert till getting the prepaid business one. Although that, my line was transferred without informing mr from almost two weeks, moreover, they suspended my existed line as the Sim Card with old IMSI without checking if that will affect in my business or not . I am really upset from that. Then the complaint handling team called me and I was astonished from the handling way of A SENIOR SPECIALIST!!! named Jasser Hussein as he was talking without trying to listen to my complaint also his aim was closing the complaint no more !!! Really i am speechless from that !!!