15 May, 2020 → by ClaimboUser402834
Corporate Greed!

1

As soon as their incentive is gone, they will do nothing for you. They will pro-rate your bill when you sign up for service can often work magic to waive fees or make adjustments when you are using their service? None of this is true when it is time to leave. We were faithful customers for years and even tried to transfer their service to our new home when we moved (except that they do not provide service at the new home). Just by chance, we happened to cancel one day after our new billing cycle. Will they pro-rate the bill now? Of course not! Waive anything at all? Nope! They will bend over backwards to get you but not care one bit when they know there is no incentive for them. Charged a whole month of service that will not be used and a $10 disconnect fee on top of that. $100 gone to corporate greed! And if the new owners sign up with them, they will get double the money off of the same address this month.
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