I've been swimming at a 24 Hour Fitness facility for four years. To kick off the new year they've negotiated a contract with a new pool management company that closes the pool from 1 to 2 PM, the most convenient time for me to swim. This also means that if I swim at another time around midday the pool will be more crowded and I'll have to wait to get a lane. I've swum in 5 athletic clubs in three states over the past several decades and have never run into a club where the pool was shut down at midday. Company representatives give a lot of unconvincing reasons about why it has to be this way. Basically, the problem seems to be that they don't want to buck the corporate bureaucracy, which is understandable but leaves customers like myself with a problem. To make matters worse, the pool is unavailable on one day of the week from 11:30 to 12:30 because of an aquacise class, which leaves only 30 minutes for swimming, less than my workout time, before the 1PM shutdown. Corporate management seems to be a problem for 24 Hour Fitness. I know two former trainers who said they quit the company because of it. Like too many companies, when the chips are down, 24 seems to favor furthering their bottom line by cost cutting and marketing over providing good service.