I nearly signed a contract with this company. However, once you contact them, the reps hound you to sign (and pay the retainer) and disregard anything you say. Since my business went on break for the holidays, I told the rep I would read and sign the contract when I got back in January. They ignored thisn and hounded me every other day throughout the holidays, even sending me an email on Christmas day. That really put me off and I am still getting emails from them even though I said I changed my mind. Very unprofessional.