31 Jul, 2020 → by ClaimboUser546026
Contract not cancelling after numerous written requests
1
I had gotten involved with Frontpoint security and got on the $44 a month plan. Ended up not even hooking equipment up, moved after two years of monthly paying, could not end contract. It was up in April of this year, I spoke with rep, sent him the information needed to cancel. and they have still tried continuously to take out of my account. They call Me daily and text me. I'm not sure which way to turn next legally, but I'm sure there is something there to protect the consumer in this case. It is harassment at this point. I went back to email in May and resent the same cancellation request 17 times. Nothing stopped!!!