1 Jan, 2018 → by ClaimboUser87811
Contract Manipulation

3

Vector is the security company that was installed at the house that we are renting in Washington, DC. We did not activate the security system right when we first moved in but about 3 weeks later, there was a small fire in the house and we knew that we would have to be out of the house for at least a while and we would have a hole in an exterior wall. As a result, we decided to activate the Vector security system to protect our belongings. The installation person came and made some updates to the system and asked that I sign something. Apparently, what I signed was a contract which dictated a three-year term. We made it abundantly clear that we were renters and if there was ever mention of a three-year contract, we would NEVER have signed it. Now if we want to cancel the service, we will have to pay over $2000 to buyout the contract. I feel that this company prayed on us when we were in a vulnerable place and had us sign a contract where it was written in small print that it was 3-year term. This while knowing that we were renters. I feel manipulated and I would never recommend anyone use this company.
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