Internet comes and goes, needs new hub and company refuses to repair, going to contact better business bureau, and channel 3 news if I don't get satisfactory results. This has been an ongoing complaint for several months now. Have video time signature with dates of outages. The repair techs have been in my home and they all say it is the main hub on a pole near my home but they can't repair without a po order. They say they have to be here when the outages occur! This is plain bs! Sometime the service is off for a few min up to a few hours. Please fix the problem!