Contentious Damage Report and Abusive Repair Charge After multiple hires at UK airports and despite few customer service disappointments I kept hiring from them because of price. However, after my last hire in March I have given up and I will not hire again. I don't recommend InterRent for the following reasons: - I was charged for damage I am convinced I didn't do - An abusive damage repair charge of GBP382 for a small superficial scratch on rear bumper (polisher and cloth would do) - A strong need to generate revenue because I didn’t take the excess insurance. I had alternative cover. - Staff with very poor customer service approach and worse customer retention vision