We switched to Consumer Cellular about 2 weeks ago. We brought our phones. Since switching the first issue was not getting internet. I call CC & after being on the phone with them there answer was resetting both our phones and having them start fresh. I finally hung up & went to a Target where we bought the sim cards & switched. They were helpful & got internet. Our second issue is since we got CC we hit re-dial on either my phone or my husbands the Sim Card re-directs our phone to: [protected] it is a Massachusetts phone #. But it does not happen every time we use the re-dial. I called CC & she told me that CC doesn't have all the features that other phone companies have. Excuse me CC doesn't have re-dial. Then I went on line & did a live chat. She is telling me it is our phones. When this happens we are just tapping on the call we want to make under the "Recent's" & a message comes up that says "The Sim Card is re-directing my call" to [protected]. So this is not s Samsung issue it is a issue with the Sim Card we were given at Target from one of your representatives. My husband drives for a living & he does not have time for this & neither do I. If CC can not resolve this problem we will be switching companies