16 Aug, 2021 → by ClaimboUser47558
Conflictin customer Phone Service

1

After being a Hotwire customer for over 2 years, my latest bill was nearly double what I was paying. When I called customer service, I was told that I was being billed an introductory rate. I then contacted some of their competition, and found that all the others charged less than Hotwire's new charge, with MagicJack the cheapest. ye yyyyyy about the same for a whole year as Hotwire User's recommendation: Hotwire does not have a Customer Retention number!
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Hotwire Communications you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.