Two different complaints here: One- I am a big fan of Hartford athletic games. Every time I park there are a bunch of absent minded teenage looking kids directing cars where to park. Often times you're left confused on where to go or what is happening. Also, my main concern is that at night, they do not wear reflective vests making it extremely hard to see them and VERY UNSAFE!!! Plus at night they don't help guide or direct traffic. They just stand on the side in the dark leaving a bunch of cars to try and get out on their own as best as they can. Which would be fine if we didn't have to pay for parking. It's ridiculous to have to pay when no one does anything! If these kids had their act together it would be more worth it. My second complaint comes from parking at the 311 concert. There were some young kid in the uniform sitting on her phone and vaping near the entrance to the lot who never once looked up. When entering the lot, there wasn't anyone telling us which direction to turn or which lane to go in, so I just drove towards where I saw two young guys in the blue polos. They were trying their best to direct the cars in terms of pulling up, however when I said that I wanted to use the tailgate they told me to pull around the car next to me once it parked... I figured this meant swing around to create a new lane next to that car. Then when the car behind me went to pull through the guy told him not to and then the two guys proceeded to move down the row and as I went to make the new row was told I'm supposed to just turn around in the spot I was in. Please note there are a dozen drunk and stoned party goers sitting at the back of their cars and trying to make the angles to turn a truck around in a situation like that is quite frankly idiotic. Plus did not offer any guidance in helping watch for people or make sure I stay in line. Luckily the car next to me pulled forward so I could get the angle to pull my truck back in. Otherwise I would have had to just leave. I really think your employees need better safety training as well as general training on how to effectively help park and fill the lot.