The computer over the wkend stated a 3rd party was shipping my glasses and would not let me go any further. Today the computer said It's passed the return policy days. I have not even had these glasses fort two weeks. I on top of it all ordered them over the phone with a rep. and they sent me two pair of the same frames and not the other one I should have received. Now the computer won't let me even print off a dam label and its only been a few days that I have the glasses. User's recommendation: Dont order by phone or on line you'll just get burned.