1 Jan, 2018 → by ClaimboUser965666
computer psu

4

Dear newegg, seasonic, USA consumer protection (need online submitted), and BBB, I refer to your email below regarding the Seasonic PSU problem and wish who can help me to judge and resolve the problem. On this year black Friday, I bought 2x Seasonic FOCUS Plus Series SSR-850FX 850W 80+ Gold x PSU power with serial number: R1709AA181320109 / R1709AA181320701 at Newegg web site, (date 11/21/2017, ). Sold and Shipped by Newegg Order #[protected] Total: $179.98 Tracking #: [protected] by FEDEX. Who are no luck like me, for these two PSU had been installation on a regular Pc systems with intel 7700K. CPU and Intel I3 systems. Unfortunately、both PSU and my computers are broken down suddenly on 19 Dec and 20 Dec respectively. My 750 SSD hdd was undetectable. Three of my display cards and motherboards aren't running. I am still testing another part of my hardware which I can't tell you results yet. I google it and I promised all of cables Were installed with original pack from Seasonic but it was not the worst situation. Because my power bar fuse was burn. Then I plug off all the cable、I wonder that what if heavy loading was caused the whole system disaster. Then I take the PSU to another place to test what I just plug the single power cable with PSU onto wall electronic socket and press power on button. What you guess my home fuse was shut down due to heavy loading? And the wall electric socket fuse burns again. Are you selling seasonic PSU BOMB?It is unbelievable product in the pc parts market what someone rated it 5 stars PSU. I wish I could have satisfied answer from seasonic. I will not send to RMA this moment. For the fair. I would suggest sending it to USA consumer protection to let them test and judge it. To staff members of seasonic who are further tel conversation with me. I know that I can't prove it anymore because I didn't want to see the firework again, and it sound like is not logic but it is true. I am according your recommendation to use high quality of power bar, socket etc. I am believed you that but the power wires from my home are following with UK standard. I am not a electric engineer, or the specialist, and I am afraid to make further destroy anymore, any else. To newegg, should I delivery both PSU bomb to your engineer to check? I would recommend that to take care of your measure instrument or equipment. And how do you or any one should take a responsibility from my hardware damage as I mentioned above. Thank you. Regards, KC
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