13 Sep, 2019 → by ClaimboUser134420
Computer glitch
2
The names came from my friend and I came mixed up, to last names for me and my middle name for her. I call to bring to their attention the problem, the wanted to charge us $400.00 to do the change. Called KLM, and they arrange to do the change on their end, so even the names were wrong on the tickets at the counter they would have the real names, FOR FREE!