26 Jul, 2019 → by ClaimboUser985696
complicated complaint [protected]

1

Dear sixt Too much mistakes for the sixt office, 1- he give me different category(A4 wagon, because when I'm checking in the web it different space bag car also the price . 2- I told him about the accessories in the car bag no need because I have wheelchairs no space he tell me not possible if but I will charge you; I asked him how much he told me i don't no. ** I sent emails about that to the customer service he apologized and he tell I will give you upgrade to A6 wagon but should to drive 40 minutes to the nearest office to change, I accepted but I send many of emails and remind about accessories to tell the office I want to leave it in office. ** I went and put my father to a hospital, i drive 40 minutes to office, when I arrived the staff (Eva ) she is smiles every time and helped me quick to change the car for me, **** 🔴But here's the problem, The staff Eva discovered that the car I was using was in the name of a different person in the system, My real car with another one, -I do not know if the person is possible to make serious irregularities or something out of the law, I think now I'm in danger . -Eva and christian it's very cooperation with me and helpful to try give me good options, Eva tell me to do new contracts with new price, after that the company it will be calculated to refund the money, I tell him ok I agree but mention every thing in the contracts, but I didn't take the Audi A6 because still same problem with accessories and can't keep in the office because is different return, he show me the skoda it's good size i'm taken but it's different categories it should be lower price, Also the costumes service it not answer the phone mor than 15 minutes, I don't now what to do about many of problem . I like Sixt car and I tell everyone about the sixt, but now it's very very bad experience. Abdulaziz Albarak Reservations number [protected]
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