I purchased increimail premium several months ago, after installation, i went to download some more backgrounds, that where part of the gold section of choices, and all it did was redirect me to purchase the gold offer. So then i copied the registration # i was given at purchase, and pasted it into enter registration bar in help menu, and it gives me a website address- purchase AT incredimail .com. But of course it is not a legitament address. I am very disappointed with this situation, i love the idea of the cool letter backgrounds, emotioacons, mail announcers, etc. it is ashame that it now seems obvious to me that it is just a scam. if this product was a usable one, it would be my most favorite e-mail applications, an i would gladly be a purchasing consumer, HINT, HINT, to anyone who might be creating or has created a similar app. that actually works!!!